State Farm® Insurance Agent Amy Smith Gardner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bri O'Hern
March 27, 2025
5
out of
5
rating by Bri O'Hern
"I can't say enough great things about Shaelie! From day one, she has been incredibly helpful, knowledgeable, and always willing to go the extra mile to make sure I have the best coverage for my needs. It's clear that she genuinely cares about her clients, and that level of service is hard to find. Highly recommend Shaelie for anyone looking for a top-notch insurance agent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we are so glad you had a great experience with Shaelie. If there is anything else we can do to help, please let us know!"
T. Jones
March 24, 2025
3
out of
5
rating by T. Jones
"Their life insurance claims process could be improved to be more timely but nevertheless after a few weeks it was completed."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Unfortunately, this a concern with life company and not our agency. They have guidelines for an electronic payment and we have to adhere to those. State Farm can mail you a check immediately if needed. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
S carter
March 12, 2025
5
out of
5
rating by S carter
"Amy Smith Gardner, State Farm Insurance agency located in Mountain Brook, Alabama have been my agents for the past three years. Agent Jamal will help you get immediate attention with roadside service. I want to thank him for working so hard for me when my car wouldn't start. He stayed on the line with me until he found a wrecker service that could come to my house and give my car a jump start. Thank you again Amy Smith Gardner for such dedicated employees. . Sharon, ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Wanda Bradberry
March 11, 2025
5
out of
5
rating by Wanda Bradberry
"Had the opportunity to speak with Sharlie about my policy needs. She was very helpful in assisting me and making sure I received the best services possible."
We responded:
"We’re honored by your positive feedback about Shaelie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Laura Danner
March 5, 2025
5
out of
5
rating by Laura Danner
"These five stars are for an employee. I recently called State Farm for a Proof Of Insurance for an upcoming event to discover that our policy had been mistakenly cancelled. I'd like to thank Jamal Ware for his excellent help and communication skills in resolving a difficult and time sensitive issue. Jamal worked with me over the course of TWO WEEKS to determine the source of the error (State Farm software issue), keep pressure on the underwriters despite their unwillingness to correct this in a timely way, and finally arrange for reinstatement to correct this. State Farm, it was Jamal's patience that saw this completed. Thank you, Jamal!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Jamal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Big Daddy 1960
March 4, 2025
5
out of
5
rating by Big Daddy 1960
"I called Amy @ State Farm today to make some changes on my auto insurance policy and with the help of her employee named Jamal I was able to get the best coverage with their friendly assistance. I appreciate the great service that Amy and all her staff members always provide! They are truly like a good neighbor... State Farm is there! Kudos Amy Gardner!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Jamal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tracey Beasley
March 4, 2025
5
out of
5
rating by Tracey Beasley
"Leslie did a wonderful job.Assisting me with coverages of my vehicles"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Leslie and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Anna Ruth Glenn
March 3, 2025
5
out of
5
rating by Anna Ruth Glenn
"Connor was great! 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Conner. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gina Thomas
March 3, 2025
5
out of
5
rating by Gina Thomas
"Shaelie was awesome! She worked to get my rates affordable and even my kids their own insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Shaelie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shenikia Fitts
February 12, 2025
5
out of
5
rating by Shenikia Fitts
"Jamal and his team are very awesome and Knowledgeable!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and Jamal. If you ever have any questions or need assistance, we’re here to help!"
alex georgescu
February 11, 2025
5
out of
5
rating by alex georgescu
"Jamal Ware was very helpful and friendly"
We responded:
"We’re thankful for your feedback on Jamal and our office! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
hailey timberlake
February 10, 2025
5
out of
5
rating by hailey timberlake
"Leslie is a wonderful worker she always helps me with any questions or concerns i have and she is very professional!!!"
We responded:
"We’re honored by your positive feedback on Leslie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
B B
January 29, 2025
5
out of
5
rating by B B
"Love having Amy Gardner as my insurance agent, have been with her for years now. The office is always glad to work with you and Leslie in particular has been great! Thank you so much, Leslie!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rui Zhu
January 28, 2025
5
out of
5
rating by Rui Zhu
"Leslie was very pleasant to work with. She replied promptly and patiently answered all the questions we had. She made the whole insurance shopping experience efficient and clear."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Savannah Elrod
January 17, 2025
5
out of
5
rating by Savannah Elrod
"Leslie was so helpful and kind. Very easy to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and appreciate the 5 star review on Leslie!"
Ally Love
January 13, 2025
5
out of
5
rating by Ally Love
"Leslie gives stunning service. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Leslie has 20 years of experience in insurance and does a great job. If there is anything else we can do to help, please let us know!"
Bronwyn Frost
January 4, 2025
5
out of
5
rating by Bronwyn Frost
"In purchasing insurance, I was assisted by Conner who was thorough in explaining all the differences in coverage options I could choose from. Being a first-time insurance buyer it was very helpful to have someone on the other end of the phone who was patient with my many questions and found me a coverage plan that fit my needs and left me feeling confident at the coverage I am no provided with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Conner has over 2 years' experience in insurance, and we are glad he explained everything well. If you ever have any questions or need assistance, we’re here to help!"
Thyme Council
December 18, 2024
5
out of
5
rating by Thyme Council
"needs met!! so grateful!! :)))"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rebecca Peoples
December 16, 2024
5
out of
5
rating by Rebecca Peoples
"Leslie was wonderful I am so glad I switched to State Farm!"
We responded:
"We’re thankful for your feedback on Leslie and our office! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
laura bi
December 10, 2024
5
out of
5
rating by laura bi
"Jamal was awesome!! Very easy to work with and figure out the best rate for my car insurance"
We responded:
"Thank you for reviewing our State Farm office and giving Jamal a 5 star! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lynn Scott
November 20, 2024
5
out of
5
rating by Lynn Scott
"Jamal is really good. He takes care of his clients . We had some things going on and he was prompt and helped is out. The Scotts"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jamal does a great job."
Katerrius Johnson
November 1, 2024
5
out of
5
rating by Katerrius Johnson
"Leslie Did Great Over The Phone …She Made Sure I Have Gotten The Best Price And Deal …"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Leslie does a great job and we appreciate you letting us know you were happy with her!"
Dylan Martin
October 18, 2024
5
out of
5
rating by Dylan Martin
"Called for a quote and talked with Jamal. He answered all my questions and gave me spectacular customer service. Thank you so much."
We responded:
"Thank you for your 5-star review! Jamal does a great job and we appreciate the feedback. My State Farm team and I are happy to be your good neighbor!"
karen scott
October 15, 2024
5
out of
5
rating by karen scott
"Jamal Ware went above and beyond to take care of my problem. I was ready to cancel with state farm until he researched over a year back and took care of the problem. Great service and great employee of State Farm"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shaunte' B. (Shaunshalo)
September 19, 2024
5
out of
5
rating by Shaunte' B. (Shaunshalo)
"Amy and Leslie are an absolute dream to work with. They are knowledgeable on everything insurance related and have not steered me in the wrong direction. I highly recommend Amy and Leslie to help with your insurance needs!"
We responded:
"Thank you Shaunte for the 5 star review. We appreciate you for being a loyal and longstanding customer. We are so thankful to have customers like you!"